AEROSTAR ENTERPRISES has partnered with local logistics providers in India, to ensure that all our products reach you in the best of conditions with minimum to no damages. We ensure using the best quality Packaging Material from reliable vendors and ensure thorough testing of package-worthiness before using them for shipping and delivery of our products.
In rare cases where you are not satisfied with the quality of the product delivered to you, we welcome you to drop an email to support@ismart.co.in or visit your nearest store, where we’ll look into the issue and address it on a case by case basis.
AEROSTAR ENTERPRISES is not liable for any delay in delivery by the logistics partner and only guarantees to hand over the consignment to the courier company within 2 working days from the date of the order and payment. Delivery of all home delivery orders will be done to the Shipping Address mentioned while placing the order online and should reach you in a maximum of 4 to 5 business days.
AEROSTAR ENTERPRISES is in no way responsible for any damage to the order while in transit to the buyer.
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms.